Please use this identifier to cite or link to this item:
http://202.28.34.124/dspace/handle123456789/3626| Title: | The Strategic Models of Social Media Marketing for the Brand Loyalty of Chinese Local Cosmetic Products - |
| Authors: | Jiaxiao Wei Jiaxiao Wei Suwich Tirakoat สุวิช ถิระโคตร Mahasarakham University Suwich Tirakoat สุวิช ถิระโคตร suwich.t@msu.ac.th suwich.t@msu.ac.th |
| Keywords: | Social Media Marketing Local Cosmetics Brand Loyalty |
| Issue Date: | 21 |
| Publisher: | Mahasarakham University |
| Abstract: | This study is devoted to exploring the factors that social media marketing factors affect the loyalty of Chinese local cosmetics brands, in-depth analysis of its internal mechanism, construction of social media marketing to enhance domestic cosmetics brand loyalty model, and verification and testing. In order to achieve this goal, this research comprehensively uses a variety of research methods. Firstly, through systematic literature review, the theory of brand loyalty and the development trend of domestic cosmetics industry are comprehensively sorted out. Secondly, with the help of questionnaire survey and scale measurement, the cognitive data and loyalty index of consumep-prs are accurately collected. In addition, representative brand cases in the industry were selected to deeply analyze their social media marketing strategies and actual operations of loyalty building, and were supplemented by in-depth interviews to obtain professional insights. At the same time, social media analysis is carried out to gain insight into consumer perception, interaction patterns and information dissemination paths. Based on the results of qualitative research, the corresponding model is constructed, and the SPSS software is used to conduct rigorous analysis of the questionnaire data, so as to verify the reliability and effectiveness of the model. Finally, this study takes "Huajian" brand as an example to carry out the practical application and test of the model.
The key findings of this study are as follows: The study shows that the four value dimensions of corporate social media marketing content-functional information, entertainment information, interactive information and self-concept information-significantly enhance brand loyalty through the mediation of brand cognitive trust and emotional trust. Specifically, functional information helps strengthen consumers 'trust in brand product function and quality; entertainment information can attract consumers' attention and enhance brand exposure and appeal; interactive information improves participation and satisfaction by enhancing interaction between brands and consumers; self-concept information establishes emotional ties with consumers by conveying brand values and lifestyle, thus enhancing brand loyalty. The conclusions are as follows: first, when carrying out social media marketing, brands should pay attention to diversified content dissemination and strengthen the communication of personalized, original and emotional resonance content; Second, brands should accurately select media platforms to realize multimedia synergy effect: brands should make full use of the advantages of the above social media platforms to carry out multi-channel advertising, and should also pay attention to the interactive characteristics and user behavior patterns of different social media platforms; Third, brands should skillfully integrate marketing skills, pay attention to real-time interaction, encourage users to participate in activities,etc.
Theoretically, this study enriches academic resources in the field of brand loyalty and social media marketing, and the proposed comprehensive framework can more thoroughly explain the impact mechanism of social media marketing activities on consumer brand recognition, emotional connection and behavioral loyalty. In practice, it provides a powerful reference for local cosmetics brands to formulate social media marketing strategies, helps enterprises optimize marketing planning, strengthens interactive communication with target consumers, and thus effectively enhances brand loyalty. Overall, this study successfully narrows the gap between academic research and practical marketing practice, and provides scientific basis and action-oriented for local cosmetics brands to achieve growth and competitive advantage in the social media era. - |
| URI: | http://202.28.34.124/dspace/handle123456789/3626 |
| Appears in Collections: | The Faculty of Informatics |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 65011261017.pdf | 5.4 MB | Adobe PDF | View/Open |
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.