Teacher-Student Relational Strategies and Students’ Perceptions in a Thai University

Abstract

Teacher-student relationships play a fundamental role in establishing credibility and trust, both of which are essential for fostering long-term learning. Despite their significance, the dynamics of these relationships in Thai EFL classroom settings remain underexplored. This study examines the relational strategies employed by a Thai university English teacher in a Phonology course to build rapport with students and investigates students’ perceptions of these strategies in enhancing engagement and learning. Adopting a qualitative case study approach, data were collected through semi-structured interviews and classroom observations, supplemented by detailed field notes. The data were analyzed using qualitative content analysis to identify key themes and insights. The findings highlight the crucial role of teacher-student relationships in creating a positive classroom environment conducive to student learning and engagement. Six key relational strategies emerged from the analysis: (1) engaging in conversations with students and getting to know them, (2) incorporating off-topic discussions, (3) maintaining a positive atmosphere, (4) avoiding the singling out of students, (5) promoting collaborative learning, and (6) providing positive reinforcement. Students’ perceptions of these strategies varied. Many students reported feeling more engaged and motivated when the teacher employed relational strategies such as personalized interactions and active listening. They particularly valued the teacher’s approachability, humor, and encouragement, which fostered motivation and engagement. Additionally, they appreciated the supportive and low-stress environment, which enhanced their confidence and willingness to participate. However, some students expressed neutral or negative perceptions, citing occasional disruptions in lesson flow due to off-topic discussions and challenges in maintaining engagement in larger classes. This study provides valuable insights for teacher preparation programs by emphasizing the importance of fostering positive relational strategies, taking into account factors such as technology integration, teacher training, and individual student characteristics. Practical strategies for building strong relationships are discussed, along with a framework for enhancing students’ learning environments and overall academic experiences.

-